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Overview
We use this privacy notice to disclose the privacy practices of AV LAB in accordance with privacy regulations, such as the General Data Protection Regulation (GDPR). This notice applies to the following:
- What data is collected
- How data is processed
- Protecting your data
- Your data rights
- How you can contact us
Who We Are
Audio Visual Lab Entertainments Services Co.LLC operates as Eagle AV Rental to provide full-service technical solutions for live events. Our main areas of focus are Audio, Video, Lighting, LED, Projection, Rigging, Power, & more. Our services include rentals and collect information that is submitted in request for such services. Aside from quotes, we also collect and store data you provide if you opt-in to our marketing emails.
For details on how to contact us, see the Contact Us section
Data We Collect
We have access to any data that you voluntarily provide:
- Request for Quote
- Contact forms
- Phone calls
- Live chat
- Newsletter signups
Through Hubspot, the following data could be collected:
- [First & Last Name]
- [Email address]
- [Company]
- [Phone number]
- [Full Address]
- [Previous communication you make with us]
- [IP Address]
How We Use Your Data
- Respond to you
- Send you status updates
- Customization of user experience
- Conducting polls, surveys, and contests
- Internal research and development
- Legal obligations
- Internal audits
Specific Data Use
During the Quote Request process, your name, email address, phone # and other relevant data is collected to support the project. No prices are advertised on the website, and we do not collect any payment information there. The information you submit will help us prepare a quote for you and to contact you. Payment is currently handled on other platforms.
How We Share Your Data
Personal data may be shared in compliance with legal regulations.
Personal data may also be shared with third parties when it is necessary to provide services to users. Third parties include vendors, service providers, and or professional advisors of Media Tech LLC.
Third parties that may access personal data are fulfilling the following services: web hosting, order/purchase fulfillment, IT and cloud services, advisory services, and are not retained beyond completion.
How Long We Store Your Data
We will only retain personal data for the duration necessary. Personal data may also be retained for longer periods via archive.
How We Protect Your Data
We have implemented preventative practices to secure personal data from being lost, misused, accessed, altered, or disclosed by unauthorized parties.
Secure web access can be verified by the lock icon in your internet browser address bar and by the use of “https” at the beginning of the web address, where the “s” indicates a secure connection.
Employees and third parties are not privy to personal data. All employees are subject to confidentiality agreements and undergo annual training on the proper handling of sensitive data.
Use of Cookies
Cookies are used on websites for various purposes. These “cookies” are data elements stored on your hard drive that allow us to improve your usage of our website. Usage of cookies may be linked to your personal data on the website. For more information, see our cookie policy.
Your Rights Regarding Personal Data
In certain instances, you have the legal right to the following:
- Request all data we have collected about you (if any)
- Request correction to the personal data we have collected about you
- Request we delete or remove personal data
- Opt out of contact with us at any time.
To exercise these rights, please contact us via the email, mail, or phone information provided below in the “Contact Information” section.
External Links
On our website, you may encounter button links that open new tabs and or embedded links. Please be aware that we are not responsible for the content or privacy practices of these sites that are out of our domain.
Legal Basis of Processing
We process personal data and incorporate it into our marketing, research, and business development plans. This does not override any of our users’ own rights, and freedoms.
Personal data may be used without knowledge or consent in situations when legally required or permitted, or when personal data has been anonymized or pseudonymized so it is no longer associated with the user. This means we have removed personally identifying information so the data we’re left with cannot be tied back to you as an individual.
